irongrowl

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FAQ

Frequently Asked Questions

Shipping

Q. How long does it take to deliver? How can I get fast shipping?

We ship UPS Ground by default, usually takes about 5-7 days. If you want fast shipping, please choose “Standard” shipping when you check out, or contact customer service.

Q. Do you ship overseas?

Yes, we ship overseas, however customers are responsible for paying the shipping and custom fee.

Pre Order

Q. What is Pre Order

Pre order refers to the product is in production, or in transit to the warehouse, with a 4-8 week estimate to ship.

Product

Q. Does Iron Growl sell heat shields/ individual parts/ end caps?

Yes, please contact customer service for details. Please note the Iron Growl heat shield/ parts will fit Iron Growl exhaust only.

Q. Do I need to retune with Iron Growl Exhaust?

It’s optional for slip on mufflers; usually, a full exhaust needs to be retuned. It’s up to customers’ preferece.

Refund

Q. Where will I receive my refund?

The refund will be back to your account in about a week when we issue the refund. That’s what bank process takes.

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